Course curriculum

    1. Welcome to ProPharma Distribution (Video)

    2. Welcome to ProPharma Distribution (text)

    3. Vision Mission and Values (Video)

    4. New Hire Orientation-PPD Introduction

    5. Vision, Mission, and Values (Text): Guiding Principles for Excellence

    6. Department Mission Statements (text)

    7. ProPharma Distribution Branding

    8. Human Resources Overview (Video)

    9. Organization Structure & Department Managers

    10. Workplace Policies and Environment

    11. Account Redistribution Policy

    12. Legal Department Duties and Requirements

    1. Pharmaceutical Industry & Market Overview (Video)

    2. Pharmaceutical Industry & Market Overview (Text)

    3. Pharmaceutical Industry & Market Overview (Quiz)

    4. Regulatory Compliance (Video)

    5. Regulatory Compliance (Text)

    6. VAWD Accreditation Response

    7. Regulatory Compliance (Quiz)

    8. Overview of Medical Practices (Video)

    9. Overview of Medical Practices (text)

    10. Key Personnel within the Practice

    11. DVT Sales Training (Video)

    1. PPD's 6 Sales Drivers

    2. Work Ethic Drivers (WED) Expectations

    3. Sales Commission Structure

    4. Performance factors and Attitude for New Sales Role

    5. Weekly Sales Preparation

    6. Prospecting and Creating Contacts

    7. Procurement Roles and Responsibilities

    8. Building Rapport with Clients

    9. Building Relationships with Customers

    10. Best Conversation Technique Yes, And... (Needs new video)-CLB

    11. Effective Communication Strategies with Healthcare Facilities

    12. Surgery Center Customers

    13. Hospital Customers

    14. Economics 101: Pricing and Shortages

    15. QUIZ: Pricing Explanation for Market Shortages.

    16. 3-12 month Performance Goals

    1. Products to Sell and to Whom?

    2. Medications, Coding, Crash Carts and Supplies

    3. Brand vs. Generic Prescription Drugs

    4. Cold Call - Script and Strategies

    5. Creating your Elevator Pitch

    6. Effective Introduction Script

    7. Introduction Cold Call Script

    8. Receiving Incoming Calls

    9. Transitions for further conversations

    10. Creating Conversation, Building relationships with Contacts

    11. Get past the Receptionist - Get to know them!

    12. Follow-Up Action calls.

    13. Qualify before Pricing

    14. Strategic Pricing and Negotiation

    15. Objections and Rebuttals

    16. Pricing Tip and Sales Strategies (video)

    17. Phone Call training (examples)

    18. Sales Calculators

    1. Computer Software and Webites used daily (Maybe add 1Password)-CLB

    2. Acumatica Reports used by Sales

    3. General Department Operations and Emails

    4. Qualifying and Converting leads to Contacts in Acumatica

    5. New Customer and Winback Applications

    6. Creating Customers Step by Step

    7. Guide to Creating a Sale (Step by Step)

    8. Checking Systems and Vendors for Product availability

    9. Product Sales Request

    10. Purchase Order Tracking Request

    11. Breakdown Inventory into Individuals

    12. Signed Sales Orders

    13. Shipping Restrictions by state and Cost of shipping

    14. Shipment Requests including Controlled Substances

    15. Product Return Process

    1. Group Sales Training with Levi (video)

    2. Building and Sustaining Confidence (Needs new video) -CLB

    3. Emotional Intelligence - How to react?

    4. Extra Video Training Content to Improve Skills

About this course

  • Free
  • 79 lessons
  • 1.5 hours of video content

You get better daily...

Daily Focus on the process and how you can make them faster for you. Refine your routine!

  • Market yourself, attain emails from Contacts.

  • Converts Leads to Marketable Contacts.

  • Convert Marketable Contacts to Customers.