Course curriculum

    1. Welcome to ProPharma Distribution (Video)

    2. Building trust with Customers and our Staff

    3. ProPharma Distribution Branding

    4. Human Resources Overview (Video)

    5. ProPharma’s Key Personnel Policies

    6. Organization Structure & Department Managers

    7. Legal Department Duties and Requirements

    1. Pharmaceutical Industry & Market Overview (Video)

    2. Pharmaceutical Industry & Market Overview (Text)

    3. Pharmaceutical Industry & Market Overview (Quiz)

    4. Regulatory Compliance (Video)

    5. Regulatory Compliance (Text)

    6. Regulatory Compliance (Quiz)

    7. Overview of Medical Practices (Video)

    8. Overview of Medical Practices (text)

    9. Key Personnel within the Practice

    10. DVT Sales Training (Video)

    11. Outfitting Surgery Centers with Capital Equipment

    1. Performance factors and Attitude for New Sales Role

    2. PPD's 6 Sales Drivers

    3. Work Ethic Drivers (WED) Expectations

    4. Weekly Sales Preparation

    5. Prospecting and Creating Contacts

    6. Procurement Roles and Responsibilities

    7. Building Rapport with Clients

    8. Building Relationships with Customers

    9. Best Conversation Technique Yes, And...

    10. Effective Communication Strategies with Healthcare Facilities

    11. Selling to Surgery Centers

    12. Selling to the Hospital In-Patient Pharmacy

    13. Economics 101: Pricing and Shortages

    14. QUIZ: Pricing Explanation for Market Shortages.

    15. Performance Standards and Expectations

    1. Targeted Product Sales by Facility Type

    2. Understanding NDC Numbers & Internal Coding for Medication & Supplies

    3. Understanding Brand-Name vs. Generic Drugs

    4. Selling with the Busy Professional Frame — “I’m in High Demand, but Always Deliver”

    5. 🏆 ProPharma Value Adds for Healthcare Buyers

    6. Popular crash cart items used in the Operating Room (OR)

    7. Effective Introduction Script

    8. Introduction Sales Script — Starting the Conversation Right

    9. 📞 ProPharma Call Intake

    10. Mastering Transitions to Move Conversations Forward

    11. Mastering the First Full Contact — Relationship Building & Qualification

    12. 💡 Building Trust Through Follow-Up & Action Calls

    13. Qualify BEFORE You Price – The Foundation of Smarter Sales

    14. Start High — The Strategic Power of Pricing Upfront

    15. 💥Creating Urgency to Drive Immediate Purchases

    16. 📦 Assumptive Closing Strategies – ProPharma Sales Lesson

    17. Every Order is the opening for the next

    18. Sales Calculators

    19. Leveraging Vendor Availability to Close Sales

    20. Phone Calls by Veteran reps (examples)

    1. Understanding Lead Statuses in Acumatica CRM

    2. Converting a Qualified Lead in Acumatica CRM

    3. Adding Items to an Opportunity & Creating a Sales Quote for Client Review

    4. Opportunity Stages in Acumatica CRM

    5. Converting a Sales Quote to a Sales Order

    6. Closing Opportunities – Won or Lost

    7. Task and Opportunity Management in Acumatica CRM

    1. Tools & Software Resources to Support Your Role at ProPharma

    2. Using Favorites and Key Reports in Acumatica

    3. New Customer and Winback Applications

    4. General Department Operations and Emails

    5. Creating Customers Step by Step

    6. Full Sales Workflow — From Introduction to Signed Sales Quote & Sales Order Conversion

    7. Checking Systems and Vendors for Product availability

    8. Product Sales Request

    9. Using Sales Signatures to Communicate with ProPharma Departments

    10. Purchase Order Tracking Request

    11. 🚫 Shipping Restrictions by Warehouse

    12. Breakdown Inventory into Individuals

    13. Signed Sales Orders

    14. 🏷️ UPS Shipping Cost Estimates and Logistics Overview

    15. Shipment Requests including Controlled Substances

    16. Product Return Process

About this course

  • Free
  • 81 lessons
  • 0 hours of video content

You get better daily...

Daily Focus on the process and how you can make them faster for you. Refine your routine!

  • Market yourself, attain emails from Contacts.

  • Converts Leads to Marketable Contacts.

  • Convert Marketable Contacts to Customers.